Shipping policy

Getting your orders to you quickly and safely is our priority. We understand the importance of timely delivery for your business, and we've designed our shipping policy to be transparent and customer-friendly. Here you'll find details on our free shipping options, flexible shipping choices, and how we handle those 'coffee emergencies' that demand immediate attention

Shipping within Canada:

• Free Shipping: Orders totaling $300 or more (before applicable taxes) qualify for free standard shipping within Canada.
• Real-Time Shipping Costs: For orders under $300, shipping costs will be calculated based on the real-time rates provided by our shipping partners. You will be presented with a range of shipping options, from the most economical to expedited services, allowing you to choose the best option for your needs.
• Shipping Carriers: We use a variety of carriers; Canada Post, FedEx, UPS and Purolator. If you have a preference, please include this in the order notes. 
• Order Processing: Orders are typically processed and shipped within 1-3 business days. You will receive an email notification with tracking information once your order has shipped.
• Shipping Delays: While we strive for timely delivery, unforeseen delays may occur. In such instances, we will promptly notify you and provide updates on your order's status.

Coffee Emergency/Expedited Shipping:

We understand the critical nature of coffee equipment downtime. For urgent orders or expedited shipping requests, please contact us directly at info@coffeeaddicts.ca or (587) 834-8471. We will make every effort to accommodate your needs and provide the fastest possible shipping solutions.